Our work truly is extraordinary. Devoted to our clients we target and assess all the upper quartile talent where we’re likely to find potential candidates with the expertise that is required, including of course those that are not currently looking for a career move. We then inspire interest about your company, the culture, and the role; this may take several conversations. Plainly this takes time and dedication, something that the typical Contingency Agency cannot afford, as they are racing against the tyranny of time-based competition; each firm rushing to get as many CV's in front of you as possible and thereby hopefully claim a fee.
Typically, Contingency Agencies tout candidates. They are de facto agents of the candidate and that’s where their loyalty lies. They attract people looking for jobs, this is clear from their websites which are orientated to get candidates to register. This means they capture the mediocre performers whose career or current job is not working out. It’s rare that such candidates are peak performers, usually they are looking to break into the region or upgrade to a better company, location or position. We also worry that Contingency Recruiters send the same CV to multiple potential employers in order to cover all their bases, like a gambler putting multiple chips on the Roulette table.
Many clients have observed the consequences of this. Apart from not getting talent, one of the worst outcomes is that the ‘job’ gets passed along the grapevine by several firms and through the far-reaching power of word-of-mouth it creates an image of a company having trouble filling a position.
We mention this as a significant proportion of our clients have indicated that they had previously engaged several Contingency Agencies and they have not presented candidates of the caliber that our clients are seeking – this is commonplace as they’ve probably just sent the CVs of the active job seekers that they have on hand who fit some of the criteria that the client is seeking. We are often asked “Do you have anyone like this on your books?”
Although we have a database of over 850,000 hospitality industry professionals worldwide, we don’t keep ‘books’ of active job seekers, we’re not like theatrical agents touting struggling actors. Our ‘book’ is the hotels, companies and people that are out-doing the competition. We then determine who is causing this and we go after those individuals. Just like great athletes, executive talent goes through their peaks and lows - we bring you talent that is currently at its peak.
Attracting truly exceptional individuals to leave their current employer to join your organization takes time, dedication, and an intricate understanding of both the role that is to be filled, as well as your corporate culture and an intimate knowledge of your company.
When a potential candidate receives a call from an Exclusive & Retained Executive Search Firm – they immediately know that the client company is serious about building world-class teams, that the client company invests significantly in their human capital, and that they have been specifically targeted owing to their background, experience, and reputation in the industry. This is an empowering context from which to begin to explore a conversation about an opportunity and continuing the types of conversations that follow requires industry specific expertise, and an intimate understanding of what drives and motivates people.
We are completely absorbed by the passion of what we do around performance and outcomes - for us it is a science and an art form. Our Executive Search team stakes its reputation on each assignment we undertake. We understand that the only measure of our success is the satisfaction of each client and candidate, a goal we seek to achieve throughout all our processes.
Our four-step recruiting process provides structure and accountability to the engagement. This approach ensures that our clients are satisfied that we have left no stone unturned - that each and every individual within the agreed geographic scope who meets the requirements of the role has been contacted, and if interested, further assessed for suitability.
Based on discussions with you, we define the parameters of the role and identify the professional and personal qualifications you require in an ideal candidate. A written opportunity profile (extended job description) and project timeline are developed to define the structure and attractiveness of your recruitment proposition.
A research plan is developed to identify the field of potential candidates, and the geographic scope of the search. This plan uses our extensive research skills, our extensive recruiting database and our broad industry network. Targeted candidates are contacted and screened to ascertain interest and compatibility. A weekly conference call is scheduled to keep you up-to-date on the search assignment.
Interviews are conducted and assessment profiles are administered for potential candidates covering work experience, management style, personal characteristics, and other essential criteria using our leadership assessment and psychometric evaluations. Detailed candidate reports of the top candidates are presented to you and meetings are scheduled with the selected individuals.
Feedback from all parties is reviewed to measure interest and determine a course of action. At your discretion, SKC Future Enterprises may participate in employment negotiations with the prospective executive. The terms of an agreement are defined and communicated. SKC Future Enterprises will conduct formal reference checking. *SKC Future Enterprises conducts business reference checking only. Background checks, drug testing and so forth can be done by a third-party provider at applicable costs.
Past and Present Clients
"We retained Scott to support us with acquiring a Vice President of Development for China...The successful candidate that we ultimately hired performed beyond expectations and delivered 12 hotel management contracts for us across the Fairmont, Raffles and Swissotel brands. Scott’s communication and due diligence throughout the course of the engagement was extraordinary. I have no hesitation in recommending his firm".
Former Senior Vice President of Development – Asia Pacific & India
Fairmont Raffles Hotels International
"Scott fully understands the fundamental personal and professional characteristics that a successful deal closer must posses, as well as having a strong understanding of the hotel development world. Clearly the record shows he can identify long term talent whilst thinking creatively about an executive search. Outcomes that help to make a huge impact."
Former Senior Vice President Development - Middle East & Asia Pacific
"Our expectations were high and Scott executed an extraordinary search - swiftly developing an exceptional shortlist. He was able to attract a veteran hotelier with 25+ years of luxury hotel/resort experience, a passion for golf, and who ticked all the right boxes. Simultaneously we also engaged Scott to find a Director of Sales & Marketing for the resort, where he also delivered an outstanding result".
Former CEO Pan Pacific Hotels & Resorts (2008 – 2014)
"Our F&B concepts are unique cutting-edge offerings, and we have a strong company culture based upon family values that we’re fiercely protective of – we’re not just hiring employees, we’re expanding our family. SKC shares our values and understands our company culture as we have partnered with them since our humble beginnings. Finding a suitable MD/COO for our restaurant division was a global search targeting only the most exceptional F&B people in the business – and SKC delivered an extraordinary result.....SKC is our preferred partner when we need to fill key roles within our organization where an Exclusive and Retained approach is essential to find the right caliber of candidates."
Chief Executive Officer
"They took a very professional approach, not sharing our company name until they had vetted the right individuals. The quality of candidates presented matched our profile, each with a different strength."
Senior Vice President Human Resources
Hard Rock International
"They attracted a world class shortlist for each role and delivered extraordinary outcomes with a true partnership mentality; they really invested the time to fully appreciate and understand our corporate culture, as well as the company that we aspire to be... this ensured that we were 100% aligned on all fronts and the process was smooth and efficient with a high level of communication."
Chief Executive Officer
"With a view to further develop Marriott Vacations Worldwide portfolio in the Asia Pacific region, we engaged with Scott to assist us with attracting a seasoned hotel development professional to lead our expansion efforts.
In a relatively short space of time, Scott developed an extraordinary shortlist of veteran developers with relevant experience, the necessary skill set, and the broad network of relationships required for such a role".
Managing Director – Asia Pacific
Marriott Vacations Worldwide
"The level of professionalism and commitment outstrips any other recruiter I have worked with in the past...."
Regional Director of Operations - Asia
"SKC have been working with us on the development of a Quality Assurance Programme, which involved the development of Standard Operating Procedures for every department, conducting staff training workshops and the development of an online SOP Library.
Concurrently we also engaged with SKC to search for an Executive Chef and Executive Sous Chef vacancy, owing to their intimate understanding of Members Clubs and Hotels as well as their reputation in the marketplace. The team delivered exceptional results in a very short time-frame, and this first experience of partnering with SKC will certainly ensure that we’ll partner with them again when we have needs in the future."
Hong Kong Football Club
"I have been most impresssed with the support offered by Scott Chiesa at SKC Future Enterprises for a crtical business development role in our new business in Indonesia. Throughout all my interactions with Scott, he has demonstrated a high level of professionalism, integrity and efficiency. He took the time at the outset to fully understand our business needs and expectations, and, with his expert knowledge of the market, was very quickly able to present us with a number of excellent candidates who fully met the requirements of the role."
Head of Human Resources
Whitbread Hotels & Restaurants International
"We engaged SKC Future Enterprises for Executive Search and Consulting Services for the pre-opening of KLoe Hotel in Kuala Lumpur after the firm was recommended to us by a contact at Hard Rock International. The team developed a shortlist of very strong potential candidates in a short space of time, and the due diligence that was conducted on all candidates was truly remarkable. We have remained in regular contact with SKC since the engagement concluded, we learnt a lot about hiring the right person for our company from Scott, and would not hesitate to utilize their services again when the need arises".
Ping Ho Ng
BackHome Hostel & KLoe Hotel
SKC Future Enterprises has been engaged by Black Sheep Restaurants on an Annual Retainer Basis since January 2017. SKC has placed several key management positions in F&B Operations, Human Resources, Event Management, as well as a number of Executive Chefs – one of whom was instrumental in obtaining a Michelin Star for New Punjab Club in 2018.
"I was introduced to Scott through a mutual friend in the hospitality industry. At the time I was seeking a career move and so I booked a one-hour session with Scott where he provided me with some amazing insights and advice gained from more than a decade of experience in the Executive Search industry. A couple of months later and I am working for the very same company that I had expressed a desire to work with. I can highly recommend his Career Consulting Services".
Amari Koh Samui
An overview of SKC's broad depth of experience - for further details on Hospitality Executive Search, Hospitality Mid-Management Recruitment, Club Consultancy, and Compensation & Benefits Custom Surveys, click on READ MORE