Expertise, Knowledge & Experience

Combining 3 key strengths – expertise, knowledge and experience, our recruitment and consultancy teams deliver exceptional results, and our client testimonials attest to this.

Club Consultancy Services

Our Club Consultancy Service brings depth of experience in the development and management of private Clubs. Providing guidance and assistance to existing Clubs, or feasibility studies and development planning for new projects. A full range of integrated services can be selected or individual project-based solutions.

We believe in taking a partnership approach to our consultancy which involves working closely with our clients, gaining a clear and detailed understanding of their business objectives and the challenges faced.

We then tailor our provision of services necessary to deliver the desired results.

1.    Initial Feasibility Studies

  • Project feasibility study
  • Site and location analysis
  • Concept development

2.    Development Planning

  • Area plan
  • Critical path plan
  • Design review
  • Co-ordination with project team

3.    Membership Marketing

  • Market intelligence report
  • Marketing & Sales activity plan
  • Corporate identity / Branding brief
  • P.R. activity planning
  • Member engagement

4.    Pre-opening Management

  • Developing Operating procedures
  • Pre-opening budget
  • Operating Budget and Five Year Forecast

5.    Recruitment and Training

  • Engagement of General Manager and Senior Management
  • Establishment of Management and Staff structure
  • Recruitment schedule and training plans

6.    Operational assistance

  • Operational reviews / audits
  • Development of Club specific Standard Operating Procedures
  • Quality Assurance Programmes
  • Staff Training
  • Compensation planning
  • Staff Appraisals and K.P.I.’s
  • Terms of Reference review for Club Committees.

Contact Robert Bird at info@skcfeltd.com to find out how we can help you meet your objectives and deliver your Clubs vision.

Your Consultant


Robert Bird
Director - Club Consultancy

With over 34 years working in Asia, Robert is a veteran of the Asian private Club and Hospitality sector. He has amassed a wealth of experience managing some of the region’s most prestigious and recognised Club’s (The Hong Kong Club, Royal Hong Kong Yacht Club, Sentosa Golf Club, Raffles Marina, Kuala Lumpur Golf & Country Club)

Living and working in Hong Kong, Singapore and Malaysia, his cross-cultural management has taken in Golf Club’s, Yacht Club’s, Marina’s, City Club’s and multi-disciplined consultancy projects, including a number of new Club openings.

Having enjoyed success in implementing programmes in staff training / service enhancement / improved profitability / branding / strategic planning and many more, Robert has developed a well-honed understanding of what makes a Club successful and has extensive experience working in Member owned Clubs as well as Proprietary Clubs.

Involvement with the management and hosting of major Golf Tournaments (Singapore Open, Malaysian Open, LPGA Malaysia, British Open Asian Qualifier) and Sailing Regattas (China Sea Race, Hai Nan Race, China Coast Race Week, Straits Regatta) has helped develop an extensive network amongst the major players in these two sports and an understanding of the commercial, media, marketing and operational aspects of large scale international sporting events.

Robert maintains an extensive and active network of International contacts in the Leisure and Hospitality Industry.

In his spare time, he likes to visit parts of Golf courses rarely seen by other players, and leisurely cruising on other people’s boats.

 

Past and Present Clients

Client testimonials

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